Skip to main content

Possible online services disruption due to Internet related outage

A worldwide technology outage is causing disruption to some State of Illinois online systems.  We are aware of this issue and are diligently working on restoration.

Families & Individuals

Energy Bill Assistance for Low-Income Households: Call (877) 411-9276

Low-Income Home Energy Assistance Program (LIHEAP)

The Illinois Low Income Home Energy Assistance Program (LIHEAP) is designed to assist eligible low income households pay for winter energy services. LIHEAP will provide a one-time benefit to eligible households to be used for energy bills. The amount of payment is determined by income, household size, fuel type, and geographic location. LIHEAP also provides one-time reconnection assistance for households whose utility service has been disconnected for nonpayment.

LIHEAP is funded by the U. S. Department of Health and Human Services and the State of Illinois. The program is administered by the Illinois Department of Healthcare and Family Services. Energy Assistance is provided by local community action agencies or not-for-profit agencies throughout the state. You may contact the agency provider in your area to apply for assistance.

Public inquiries can be made toll-free: 800-252-8643.

Illinois Home Weatherization Assistance Program (IHWAP)

The Illinois Home Weatherization Assistance Program (IHWAP) is designed to help low income residents save fuel and money, while increasing the comfort of their homes.

IHWAP is funded by the U.S. Department of Energy (DOE), the U.S. Department of Health and Human Services (HHS), and the state supplemental Energy Assistance Fund. Weatherization services are provided by local community action agencies or not-for-profit agencies throughout the state. You may contact the agency provider in your area, to apply for weatherization services.

Homeless Prevention

The Homeless Prevention Program provides rental assistance, utility assistance and supportive services directly related to the prevention of homelessness to eligible individuals and families who are in danger of eviction, foreclosure or homelessness or are currently homeless. The program is designed to stabilize individuals and families in their existing homes, shorten the amount of time that individuals and families stay in shelters and assist individuals and families with securing affordable housing.

Illinois Department on Aging

The Illinois Department on Aging serves and advocates for older Illinoisans and their caregivers by administering programs and promoting partnerships that encourage independence, dignity, and quality of life. You can contact the Department's toll–free Senior HelpLine at 800-252-8966 for free publications and additional information about aging services in Illinois.