Frequently Asked Questions
Common Questions
- How can I get help with my utility bills or furnace repairs?
- How can I save energy at my home?
- How can I get help weatherizing my home?
- What kind of help is available for Illinois senior citizens?
- How can I obtain brochures offering more information?
The Illinois Low Income Home Energy Assistance Program (LIHEAP) is designed to assist eligible low income households pay for winter energy services. LIHEAP will provide a one-time benefit to eligible households to be used for energy bills.
Check out our Tips to Save Energy & Money page to find out ways that you can help reduce energy loss from your home.
The Illinois Home Weatherization Assistance Program (IHWAP) is designed to help low income residents save fuel and money, while increasing the comfort of their homes.
The Illinois Department on Aging serves and advocates for older Illinoisans and their caregivers by administering programs and promoting partnerships that encourage independence, dignity, and quality of life. You can contact the Department's toll–free Senior HelpLine at 800-252-8966 for free publications and additional information about aging services in Illinois.
Visit our Tips to Save Energy & Money page where you will find factsheets with do-it-yourself steps to help you improve your home's energy efficiency and reduce your utility bills.