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Possible online services disruption due to Internet related outage

A worldwide technology outage is causing disruption to some State of Illinois online systems.  We are aware of this issue and are diligently working on restoration.

Frequently Asked Questions

Common Questions

How can I get help with my utility bills or furnace repairs?

The Illinois Low Income Home Energy Assistance Program (LIHEAP) is designed to assist eligible low income households pay for winter energy services. LIHEAP will provide a one-time benefit to eligible households to be used for energy bills.

How can I save energy at my home?

Check out our Tips to Save Energy & Money page to find out ways that you can help reduce energy loss from your home.

How can I get help weatherizing my home?

The Illinois Home Weatherization Assistance Program (IHWAP) is designed to help low income residents save fuel and money, while increasing the comfort of their homes.

What kind of help is available for Illinois senior citizens?

The Illinois Department on Aging serves and advocates for older Illinoisans and their caregivers by administering programs and promoting partnerships that encourage independence, dignity, and quality of life. You can contact the Department's toll–free Senior HelpLine at 800-252-8966 for free publications and additional information about aging services in Illinois.

How can I obtain brochures offering more information?

Visit our Tips to Save Energy & Money page where you will find factsheets with do-it-yourself steps to help you improve your home's energy efficiency and reduce your utility bills.